Digital & Forensic Investigations

Forensic Data Recovery

Recover and preserve data from phones, computers, and drives when files were deleted, hidden, or damaged.

Forensic data recovery is the careful extraction of information from phones, computers, drives, and cloud-adjacent devices when files were deleted, damaged, or hidden. Investigations Plus treats the device as an exhibit first and a treasure hunt second. The point is not to get everything. The point is to preserve what still exists in a way a lawyer, insurer, or corporate client can rely on.

When this service is the right file

  • A phone or laptop was wiped before a separation, a firing, or a regulatory problem.
  • A drive failed and the only copy of financials, chats, or contracts is on it.
  • You need deleted messages or photos for a family or civil file and you have lawful possession of the device.
  • A business needs to image a departing employee’s workstation before it is reissued.
  • Someone factory reset a phone and you need to know whether a forensic lab pass is even worth it.

How the investigation is done

We document the device, stop casual browsing, and image when the file justifies it. Analysis looks at user files, remnants, and metadata — created, modified, deleted. Mobile work depends on model, OS, and whether the device is locked. We will not guess a passcode with theatre. Cloud accounts are accessed only with credentials or lawful authority the client actually has. Findings are produced as a report plus export, not as a pile of unexplained files.

What you receive

  • Chain-of-custody notes
  • Forensic image hashes where taken
  • Recovered file lists with timestamps
  • Screenshots or exports of relevant messages
  • A limitations section stating what encryption or reset destroyed

Legal and ethical limits

You generally need lawful possession or authority over the device. Reading a spouse’s cloud account because you once knew the password can be a crime. We screen for that. PIPEDA and solicitor-client issues can appear in corporate files. We do not plant evidence and we do not clean a device as a side deal.

Who typically retains this work

Lawyers, companies, and private clients who already have the device in hand. This is not remote hacking of someone else’s phone.

Where we handle these files

Devices can be received in Ontario or imaged on site. Labs and specialists are used when the media needs it. The client can be anywhere in Canada.

Related services

These investigations are often used together. Open any service to see how we handle it.

Stop using the device. Put it in airplane mode if it must stay on. Then ask for a confidential intake so we can tell you whether recovery is likely or already gone.

Typical fact patterns

A phone or laptop was wiped before a separation, a firing, or a regulatory problem. A drive failed and the only copy of financials, chats, or contracts is on it. You need deleted messages or photos for a family or civil file and you have lawful possession of the device. A business needs to image a departing employee’s workstation before it is reissued. Someone factory reset a phone and you need to know whether a forensic lab pass is even worth it.

Deliverables in practice

Chain-of-custody notes Forensic image hashes where taken Recovered file lists with timestamps Screenshots or exports of relevant messages A limitations section stating what encryption or reset destroyed We document the device, stop casual browsing, and image when the file justifies it. Analysis looks at user files, remnants, and metadata — created, modified, deleted. Mobile work depends on model, OS, and whether the device is locked. We will not guess a passcode with theatre. Cloud accounts are accessed only with credentials or lawful authority the client actually has. Findings are produced as a report plus export, not as a pile of unexplained files.

Lawyers, companies, and private clients who already have the device in hand. This is not remote hacking of someone else’s phone. Devices can be received in Ontario or imaged on site. Labs and specialists are used when the media needs it. The client can be anywhere in Canada.

Stop using the device. Put it in airplane mode if it must stay on. Then ask for a confidential intake so we can tell you whether recovery is likely or already gone. You generally need lawful possession or authority over the device. Reading a spouse’s cloud account because you once knew the password can be a crime. We screen for that. PIPEDA and solicitor-client issues can appear in corporate files. We do not plant evidence and we do not clean a device as a side deal.

FAQ

Questions about Forensic Data Recovery

No. Anyone who says yes is selling fiction.

A proper process aims not to alter user data. Casual look sessions by the owner already did the damage.

Sometimes, depending on backups and the device state. We will not promise before we see it.

Why hire a private investigator

Why Investigations Plus

PI+ Ethics

Consistently high ethical standards across every investigation we handle.

PI+ Professionalism

Prompt, clear communication and the investigative attention your case requires.

PI+ Expertise

Specialists from military, legal, forensic, IT, cyber, and psychological backgrounds.

PI+ Values

Exceptional value through innovative methods and continuous improvement.

Trusted network

Partners in private investigations

Client feedback

What clients say

Investigations Plus Ltd. place picture
4.8
Based on 80 reviews
Triton profile picture
Triton
2 months ago
Gabriel is extremely kind and knowledgeable. He helped me in a very difficult time. Couldn’t recommend him enough.
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Consultants Plus
3 months ago
I highly recommend Investigations Plus. They are a team of highly professional investigators who helped solve a crucial case.
Serban Oprea profile picture
Serban Oprea
6 months ago
I used their services, they are very professional and get the job done. Strongly recommend them for anyone who needs this type of service
Gail Mackenzie profile picture
Gail Mackenzie
6 months ago
The service I got from this company went way beyond my expectations. The empathy shown for my situation made me feel at ease and they delivered above and beyond. Will use again if needed.
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Dolce Nera
9 months ago
Gabriel, a man of good nature & a kind heart. He was understanding, helpfullll, caring & supportive. Thanks to him, I was able to have a "peace of mind" and for this, I will forever be thankful for knowing him🙏
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Mucsie Toronto
1 year ago
I searched GOOGLE and found Investigations Plus; the initial contact was comfortable and professional. Payment was requested and made immediately and the work was performed as promised: quickly, completey and competently! This is a good outfit and at the end he (Gabriel, I think) provided pointers for my next steps, based on his past experiences.
I recommend them
Where we work

Our offices & coverage

Licensed private investigators based in Brampton and Toronto — serving the GTA, Ontario, and beyond.

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